Terms of service

Welcome to Soniva. These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

🛒 Online Store Terms

By using this website, you confirm that:

  • You are at least 18 years old, or using the site under supervision of a parent/guardian

  • You will not use our products for illegal or unauthorized purposes

  • You will not transmit viruses or malicious code

Violation of these terms may result in termination of service.

📦 Products & Services

We make every effort to display product details, images, and descriptions accurately. However:

  • Product colors may vary due to screen differences

  • Product packaging may change without notice

  • We reserve the right to modify or discontinue products anytime

💰 Pricing & Payments

  • All prices are shown in applicable store currency

  • Prices may change without notice

  • We reserve the right to cancel orders if pricing errors occur

  • Payments are processed securely through third-party providers

We do not store full card details.

🚚 Shipping

Shipping times are estimates and may vary due to:

  • Courier delays

  • Customs processing

  • Weather or external factors

Soniva is not responsible for shipping delays outside our control.

🔄 Returns & Refunds

Please review our Return & Refund Policy for full details regarding returns, exchanges, and refunds.

📧 Account & Information Accuracy

You agree to provide accurate and complete information when placing an order.
We reserve the right to cancel orders if suspicious or false information is detected.

🚫 Prohibited Uses

You may not use our website:

  • For unlawful activities

  • To violate intellectual property rights

  • To harass, abuse, or discriminate

  • To upload malicious software

🔐 Privacy

Your personal information is handled according to our Privacy Policy.

⚠ Limitation of Liability

Soniva shall not be liable for:

  • Indirect or incidental damages

  • Loss of data or profits

  • Delays caused by third parties

  • Misuse of products

Products must be used as instructed.

🛠 Warranty Disclaimer

Products are provided “as is” unless otherwise stated.
We do not guarantee uninterrupted or error-free service.

🔄 Changes to Terms

We reserve the right to update these Terms at any time.
Changes will be posted on this page.

⚖ Governing Law

These Terms are governed by the laws of the United Kingdom.

✉ Contact Information

Store Name: Soniva
Email: slaideh683@gmail.com

Address:
117 Lower Seedley Road
Salford, M6 5NG
United Kingdom